top of page

Support

Welcome to the Cisco Marine Supplies Support Center!

We’re here to help with any questions or issues you may have regarding our marine supplies and services. Whether you need assistance with an order, have a technical question, or just want to learn more about our products, we’ve got you covered.

 

Contact Us

Customer Support Team

For any inquiries, please reach out to our customer support team. We're available to assist you with:

  • Order status and tracking

  • Product information and recommendations

  • Returns and exchanges

  • Technical support

Contact Methods:

 

Frequently Asked Questions (FAQs)

1. How can I track my order?

  • After placing an order, you will receive a confirmation email with a tracking number. You can track your shipment by clicking on the tracking link provided in the email or by visiting our Order Tracking Page.

2. What is your return policy?

  • We offer a 15-day return policy on most products. For more details on how to return or exchange an item, please visit our Returns and Exchanges Page.

3. How can I update my shipping address?

  • To update your shipping address, please contact our support team as soon as possible. We can make changes to your order if it hasn’t been shipped yet.

4. What should I do if I receive a damaged or incorrect item?

  • If you receive a damaged or incorrect item, please contact us immediately with your order number and details of the issue. We will arrange for a replacement or refund as appropriate.

5. How do I get technical support for my marine equipment?

  • For technical assistance with marine equipment, please reach out to our technical support team via [email or phone]. Provide details of the issue you’re facing, and we’ll do our best to help you resolve it.

 

Product Support

Installation Guides and Manuals

  • Access our Installation Guides and Manuals for step-by-step instructions on setting up and using your marine products.

Video Tutorials

  • Check out our Video Tutorials for visual guides on installing and maintaining your equipment.

Warranty Information

  • For information on product warranties, please refer to the warranty details provided with your purchase or contact our support team.

 

Additional Resources

Blog

  • Visit our Blog for tips, product reviews, and the latest news from the marine industry.

Community Forum

  • Join our Community Forum to connect with other marine enthusiasts and get advice and insights.

Thank you for choosing Cisco Marine Supplies. We’re dedicated to providing you with the best products and support. If you have any questions or need further assistance, don’t hesitate to reach out to us.

PRODUCTS

Marine Chillers | Chilled Water Air Handlers | DX Condensers | DX Air Handlers | Titanium Marine Chillers | Self-Contained Units

©2018 by anansiwebdesign

bottom of page